Xsolla experienced a minor incident on March 3, 2025 affecting Pay Station and Store and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Pay StationStoreLoginXsolla.com
Update timeline
- investigating Mar 03, 2025, 12:21 AM UTC
Increased latency and intermittent network disconnections observed in network traffic, causing delays in application responses. The network team is analyzing the issue.
- resolved Mar 03, 2025, 12:44 AM UTC
From 2025-03-02 16:02 PST to 2025-03-02 16:21 PST, users may have experienced increased latency, causing delays in application responses. Network latency has now returned to normal levels, and we are not observing any issues within our infrastructure. We requested information from our backbone providers regarding any potential external incidents.