Xplor Spot experienced a major incident on June 15, 2022 affecting Corporate Support / Sales Email System and Corporate Support / Sales Phone System, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Corporate Support / Sales Email SystemCorporate Support / Sales Phone System
Update timeline
- investigating Jun 15, 2022, 12:04 PM UTC
We are currently investigating an issue with our sales and support phone system. If you are unable to reach us by phone, please email us at [email protected] or use the Support Portal (available through the Help menu in SPOT) to create/update support cases.
- monitoring Jun 15, 2022, 12:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2022, 12:17 PM UTC
This incident has been resolved.