Xplor Spot incident

SPOT Hosted - Database Service Degradation

Major Resolved View vendor source →

Xplor Spot experienced a major incident on January 5, 2023 affecting SPOT Database Servers, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2023, 10:40 PM UTC
Resolved
Jan 05, 2023, 11:29 PM UTC
Duration
49m
Detected by Pingoru
Jan 05, 2023, 10:40 PM UTC

Affected components

SPOT Database Servers

Update timeline

  1. investigating Jan 05, 2023, 10:40 PM UTC

    We are currently investigating service degradation related to our hosted environment database servers.

  2. identified Jan 05, 2023, 10:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 05, 2023, 10:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 05, 2023, 11:29 PM UTC

    This incident has been resolved.