Xplor Spot incident

SPOT Hosted - App Server Service Degradation

Major Resolved View vendor source →

Xplor Spot experienced a major incident on April 12, 2023 affecting SPOT Application Servers, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2023, 01:27 PM UTC
Resolved
Apr 12, 2023, 04:10 PM UTC
Duration
2h 43m
Detected by Pingoru
Apr 12, 2023, 01:27 PM UTC

Affected components

SPOT Application Servers

Update timeline

  1. investigating Apr 12, 2023, 01:27 PM UTC

    We are currently investigating service degradation related to our hosted environment application servers.

  2. identified Apr 12, 2023, 01:38 PM UTC

    Users are experiencing intermittent authentication issues

  3. monitoring Apr 12, 2023, 02:12 PM UTC

    A fix has been implemented and we are continuing to monitor for any ongoing problems.

  4. resolved Apr 12, 2023, 04:10 PM UTC

    This incident has been resolved.