Xplor Spot incident

Corporate phone system

Critical Resolved View vendor source →

Xplor Spot experienced a critical incident on April 24, 2023 affecting Corporate Support / Sales Phone System, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 01:09 PM UTC
Resolved
Apr 24, 2023, 04:17 PM UTC
Duration
3h 7m
Detected by Pingoru
Apr 24, 2023, 01:09 PM UTC

Affected components

Corporate Support / Sales Phone System

Update timeline

  1. investigating Apr 24, 2023, 01:09 PM UTC

    We are currently investigating the inability to call our corporate office.

  2. identified Apr 24, 2023, 02:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2023, 03:01 PM UTC

    We have implemented a fix and are monitoring the results.

  4. resolved Apr 24, 2023, 04:17 PM UTC

    Based on continued successful call activity this incident has been resolved.