Xplor Spot incident

SPOT Corporate - Phone System Degredation

Minor Resolved View vendor source →

Xplor Spot experienced a minor incident on July 17, 2023 affecting Corporate Support / Sales Phone System, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 10:22 PM UTC
Resolved
Jul 17, 2023, 10:34 PM UTC
Duration
11m
Detected by Pingoru
Jul 17, 2023, 10:22 PM UTC

Affected components

Corporate Support / Sales Phone System

Update timeline

  1. investigating Jul 17, 2023, 10:22 PM UTC

    We have detected and are investigating a problem with the SPOT Corporate phone system. In the meantime, please feel free to reach out to us via the SPOT Support Portal.

  2. investigating Jul 17, 2023, 10:26 PM UTC

    We have applied mitigation and are now monitoring systems.

  3. monitoring Jul 17, 2023, 10:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2023, 10:34 PM UTC

    This incident has been resolved.