Xplor Spot incident

SPOT Hosted - Connect - Partial Outage

Major Resolved View vendor source →

Xplor Spot experienced a major incident on September 29, 2023 affecting CustomerConnect - Web Service, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2023, 03:34 PM UTC
Resolved
Sep 29, 2023, 04:48 PM UTC
Duration
1h 14m
Detected by Pingoru
Sep 29, 2023, 03:34 PM UTC

Affected components

CustomerConnect - Web Service

Update timeline

  1. investigating Sep 29, 2023, 03:34 PM UTC

    We are currently investigating a partial service outage related to Connect services affecting some customers.

  2. monitoring Sep 29, 2023, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 29, 2023, 04:48 PM UTC

    This incident has been resolved.