Xplor Spot incident

SPOT Hosted - App Server Service Degradation

Major Resolved View vendor source →

Xplor Spot experienced a major incident on October 25, 2023 affecting SPOT Application Servers, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 02:47 PM UTC
Resolved
Oct 25, 2023, 03:17 PM UTC
Duration
29m
Detected by Pingoru
Oct 25, 2023, 02:47 PM UTC

Affected components

SPOT Application Servers

Update timeline

  1. investigating Oct 25, 2023, 02:47 PM UTC

    We are currently investigating a degradation in our hosted environment. Users may see intermittent pauses while using the SPOT platform.

  2. investigating Oct 25, 2023, 02:48 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 25, 2023, 03:06 PM UTC

    We have applied a fix and are now monitoring the results.

  4. monitoring Oct 25, 2023, 03:06 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 25, 2023, 03:09 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 25, 2023, 03:17 PM UTC

    This incident has been resolved.