Xplor Spot incident

SPOT Hosted - Web Services Degradation

Major Resolved View vendor source →

Xplor Spot experienced a major incident on December 22, 2023 affecting Web Service and Kiosk Service and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2023, 04:53 PM UTC
Resolved
Dec 23, 2023, 05:05 PM UTC
Duration
1d
Detected by Pingoru
Dec 22, 2023, 04:53 PM UTC

Affected components

Web ServiceKiosk ServiceCustomerConnect - Web ServiceCustomerConnect - Mobile ServiceDashboard ServiceProductionTrac ServiceDeliveryConnect - Mobile Service

Update timeline

  1. identified Dec 22, 2023, 04:53 PM UTC

    We are currently investigating service degradation related to our hosted environment web-based services.

  2. monitoring Dec 22, 2023, 07:02 PM UTC

    We are continuing to monitor

  3. resolved Dec 23, 2023, 05:05 PM UTC

    This incident has been resolved.