Xplor Spot experienced a minor incident on January 12, 2024 affecting SPOT Application Servers and SPOT Database Servers and 1 more component, lasting 21h 54m. The incident has been resolved; the full update timeline is below.
Affected components
SPOT Application ServersSPOT Database ServersConnectCustomerConnect - Web ServiceCustomerConnect - Mobile Service
Update timeline
- investigating Jan 12, 2024, 06:35 PM UTC
We are currently investigating Spot performance degradation. Users may experience intermittent slowness across different Spot services.
- monitoring Jan 13, 2024, 05:40 AM UTC
We will continue to monitor system performance.
- resolved Jan 13, 2024, 04:30 PM UTC
This incident has been resolved.