Xplor Spot incident

Support and Sales - Phone System Degredation

Major Resolved View vendor source →

Xplor Spot experienced a major incident on March 29, 2024 affecting Corporate Support / Sales Phone System, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2024, 07:37 PM UTC
Resolved
Mar 29, 2024, 08:20 PM UTC
Duration
42m
Detected by Pingoru
Mar 29, 2024, 07:37 PM UTC

Affected components

Corporate Support / Sales Phone System

Update timeline

  1. investigating Mar 29, 2024, 07:37 PM UTC

    We are currently investigating this issue.

  2. identified Mar 29, 2024, 07:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 29, 2024, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 29, 2024, 08:20 PM UTC

    This incident has been resolved.