Xplor Spot incident

Xplor Spot Corporate

Critical Resolved View vendor source →

Xplor Spot experienced a critical incident on July 16, 2024 affecting Corporate Support / Sales Email System and Corporate Support / Sales Phone System, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2024, 05:46 PM UTC
Resolved
Jul 16, 2024, 09:10 PM UTC
Duration
3h 23m
Detected by Pingoru
Jul 16, 2024, 05:46 PM UTC

Affected components

Corporate Support / Sales Email SystemCorporate Support / Sales Phone System

Update timeline

  1. identified Jul 16, 2024, 05:46 PM UTC

    The Xplor Spot corporate office is currently experiencing a power outage and we are working to restore services. Contact with office members including our Product Support team is limited.

  2. monitoring Jul 16, 2024, 07:10 PM UTC

    Our corporate office resources have been restored and our various teams are reachable again.

  3. resolved Jul 16, 2024, 09:10 PM UTC

    This incident has been resolved.