Xplor Spot incident

SPOT Hosted - Database Service Degradation

Major Resolved View vendor source →

Xplor Spot experienced a major incident on September 6, 2024 affecting SPOT Database Servers, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 05:10 AM UTC
Resolved
Sep 06, 2024, 06:04 AM UTC
Duration
54m
Detected by Pingoru
Sep 06, 2024, 05:10 AM UTC

Affected components

SPOT Database Servers

Update timeline

  1. identified Sep 06, 2024, 05:10 AM UTC

    We've identified an issue that is impacting a portion of our customers that may affect their ability to login and/or use Spot. We are working quickly to remediate the issue.

  2. resolved Sep 06, 2024, 06:04 AM UTC

    The issue we were seeing has been resolved and impacted customers are back online and fully operational.