Xplor Spot incident

Elevated Error Rate for Printing in SPOT

Minor Resolved View vendor source →

Xplor Spot experienced a minor incident on October 8, 2024 affecting SPOT Application Servers, lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 05:53 PM UTC
Resolved
Oct 14, 2024, 09:48 PM UTC
Duration
6d 3h
Detected by Pingoru
Oct 08, 2024, 05:53 PM UTC

Affected components

SPOT Application Servers

Update timeline

  1. investigating Oct 08, 2024, 05:53 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 08, 2024, 09:50 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 09, 2024, 03:27 PM UTC

    We have identified a potential fix for printing issues. If you are still seeing this issue, please use CTRL+ALT+END to log off your session and launch Spot to try again.

  4. monitoring Oct 14, 2024, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 14, 2024, 09:48 PM UTC

    This incident has been resolved.