Xplor Spot incident

SPOT Hosted - App Server Service Degradation

Critical Resolved View vendor source →

Xplor Spot experienced a critical incident on March 1, 2025 affecting SPOT Application Servers, lasting 7h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2025, 09:23 AM UTC
Resolved
Mar 01, 2025, 04:45 PM UTC
Duration
7h 21m
Detected by Pingoru
Mar 01, 2025, 09:23 AM UTC

Affected components

SPOT Application Servers

Update timeline

  1. investigating Mar 01, 2025, 09:23 AM UTC

    We are currently investigating a service outage related to our Citrix application servers.

  2. monitoring Mar 01, 2025, 11:02 AM UTC

    We have identified the issue and implemented a fix. We will continue to monitor new Citrix sessions.

  3. resolved Mar 01, 2025, 04:45 PM UTC

    This incident has been resolved.