Xplor Spot incident

SPOT Hosted - Network Service Degradation

Minor Resolved View vendor source →

Xplor Spot experienced a minor incident on March 6, 2026 affecting SPOT Application Servers and Web Service and 1 more component, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2026, 04:13 PM UTC
Resolved
Mar 06, 2026, 08:48 PM UTC
Duration
4h 34m
Detected by Pingoru
Mar 06, 2026, 04:13 PM UTC

Affected components

SPOT Application ServersWeb ServiceSPOT Database ServersAutomated Conveyor ServiceKiosk ServiceCustomerConnect - Web ServiceCustomerConnect - Mobile ServiceDashboard ServiceProductionTrac ServiceDeliveryConnect - Mobile Service

Update timeline

  1. investigating Mar 06, 2026, 04:13 PM UTC

    We are currently investigating network connectivity service degradation related to our hosted environment.

  2. identified Mar 06, 2026, 05:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Mar 06, 2026, 05:21 PM UTC

    We are investigating additional disruptions to service.

  4. investigating Mar 06, 2026, 06:14 PM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 06, 2026, 06:52 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Mar 06, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Mar 06, 2026, 07:48 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Mar 06, 2026, 08:48 PM UTC

    This incident has been resolved.