Xneelo incident

Cape Town services unavailable

Minor Resolved View vendor source →

Xneelo experienced a minor incident on February 20, 2025 affecting xneelo service, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 05:45 AM UTC
Resolved
Feb 21, 2025, 11:42 AM UTC
Duration
1d 5h
Detected by Pingoru
Feb 20, 2025, 05:45 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved Feb 21, 2025, 11:42 AM UTC

    We are currently experiencing network issues in our Cape Town data centre, impacting Webmail, email and website/database services for hosted domains. This may result in intermittent service disruptions. Our engineers are actively investigating the issue. Impacted: konsoleH, xneelo Control Panel, Webmail, +1 more

  2. resolved Feb 27, 2025, 07:19 AM UTC

    We are currently experiencing network issues in our Cape Town data centre, impacting Webmail, email and website/database services for hosted domains. This may result in intermittent service disruptions. Our engineers are actively investigating the issue. Impacted: konsoleH, xneelo Control Panel, Webmail, +1 more