Xneelo incident

Card Payments Temporarily Unavailable

Minor Resolved View vendor source →

Xneelo experienced a minor incident on May 21, 2024 affecting xneelo service, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2024, 06:50 AM UTC
Resolved
May 21, 2024, 08:23 AM UTC
Duration
1h 33m
Detected by Pingoru
May 21, 2024, 06:50 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved May 21, 2024, 08:23 AM UTC

    This has been resolved. Card payments can now be processed via the DPO payment platform. We apologise for any inconvenience. Impacted: Payments

  2. resolved Sep 17, 2024, 08:35 AM UTC

    This has been resolved. Card payments can now be processed via the DPO payment platform. We apologise for any inconvenience. Impacted: Payments