Xneelo incident

Slow or intermittent connectivity on Webmail

Minor Resolved View vendor source →

Xneelo experienced a minor incident on May 6, 2024 affecting xneelo service, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 08:29 AM UTC
Resolved
May 06, 2024, 12:04 PM UTC
Duration
3h 35m
Detected by Pingoru
May 06, 2024, 08:29 AM UTC

Affected components

xneelo service

Update timeline

  1. resolved May 06, 2024, 12:04 PM UTC

    - Maintenance window: TBA - Attending: xneelo Engineers - Summary: Connectivity issues - Symptoms: Intermittent access with logging in and slowness encountered within Webmail interface Impacted: Webmail

  2. resolved Sep 17, 2024, 07:43 AM UTC

    - Maintenance window: TBA - Attending: xneelo Engineers - Summary: Connectivity issues - Symptoms: Intermittent access with logging in and slowness encountered within Webmail interface Impacted: Webmail