Xneelo experienced a minor incident on March 3, 2026 affecting xneelo service, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 03, 2026, 07:04 AM UTC
We are currently experiencing an issue affecting websites hosted on our SiteBuilder platform. Customers may notice that their SiteBuilder websites do not load correctly when accessed via HTTPS, and the SiteBuilder dashboard may be inaccessible. The matter has been escalated to our SiteBuilder provider, who is actively investigating and working to resolve the issue as a priority. Impacted: Customer support
- resolved Sep 17, 2026, 12:27 PM UTC
We are currently experiencing an issue affecting websites hosted on our SiteBuilder platform. Customers may notice that their SiteBuilder websites do not load correctly when accessed via HTTPS, and the SiteBuilder dashboard may be inaccessible. The matter has been escalated to our SiteBuilder provider, who is actively investigating and working to resolve the issue as a priority. Impacted: Customer support