Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on August 31, 2026 affecting Disbursement - BCA and Disbursement - BRI and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 12:20 PM UTC
Resolved
Aug 31, 2026, 03:00 PM UTC
Duration
2h 40m
Detected by Pingoru
Aug 31, 2026, 12:20 PM UTC

Affected components

Disbursement - BCADisbursement - BRIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Aug 31, 2026, 12:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999

  2. identified Aug 31, 2026, 12:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BRI: 1-9999, above 100000001

  3. identified Aug 31, 2026, 01:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999

  4. identified Aug 31, 2026, 02:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000

  5. resolved Aug 31, 2026, 03:00 PM UTC

    This incident has been resolved.