Xendit experienced a minor incident on October 5, 2026 affecting Disbursement - BCA and Disbursement - Permata and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 05, 2026, 01:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000
- identified Oct 05, 2026, 01:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000 PERMATA: 1-4999, above 250000001 CIMB: 1-4999
- identified Oct 05, 2026, 01:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 250000001-1000000000
- resolved Oct 05, 2026, 01:40 PM UTC
This incident has been resolved.