Xendit experienced a minor incident on August 25, 2026 affecting Disbursement - BNI and Disbursement - Mandiri and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 25, 2026, 02:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-7999, above 100000001
- identified Aug 25, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 10000-50000000 MANDIRI: 10000-50000000 PERMATA: All amount Other banks and Ewallets: 10000-50000000
- identified Aug 25, 2026, 05:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 10000-50000000 MANDIRI: 10000-50000000 Other banks and Ewallets: 10000-50000000
- resolved Aug 25, 2026, 05:20 PM UTC
This incident has been resolved.