Xendit experienced a minor incident on October 15, 2026 affecting Credit/Debit Cards, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Credit/Debit Cards
Update timeline
- identified Oct 15, 2026, 05:05 PM UTC
Dear Valued Customers, We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner. Impact: Payment option (installment and point retrieval) can't be performed. We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner. Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved Oct 15, 2026, 05:17 PM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service