Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on May 1, 2026 affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 10:20 PM UTC
Resolved
May 01, 2026, 10:30 PM UTC
Duration
9m
Detected by Pingoru
May 01, 2026, 10:20 PM UTC

Affected components

Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified May 01, 2026, 10:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-9999, above 100000001

  2. resolved May 01, 2026, 10:30 PM UTC

    This incident has been resolved.