Xendit incident

Payouts Disruption in Philippines

Minor Resolved View vendor source →

Xendit experienced a minor incident on August 22, 2026 affecting Disbursement - BPI and Disbursement - GCASH and 1 more component, lasting 5h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 04:30 PM UTC
Resolved
Aug 22, 2026, 10:20 PM UTC
Duration
5h 49m
Detected by Pingoru
Aug 22, 2026, 04:30 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - PaymayaDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Aug 22, 2026, 04:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000

  2. identified Aug 22, 2026, 04:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_MET: 1-50000 PH_SEC: above 50001

  3. identified Aug 22, 2026, 05:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000

  4. identified Aug 22, 2026, 05:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000

  5. identified Aug 22, 2026, 05:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  6. identified Aug 22, 2026, 05:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001

  7. identified Aug 22, 2026, 06:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000

  8. identified Aug 22, 2026, 06:10 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001

  9. identified Aug 22, 2026, 06:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  10. identified Aug 22, 2026, 06:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

  11. identified Aug 22, 2026, 06:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  12. identified Aug 22, 2026, 07:10 PM UTC

    Dear valued customers, We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_SEC: above 50001

  13. identified Aug 22, 2026, 07:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner. PH_BDO: 1-50000 PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  14. identified Aug 22, 2026, 07:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  15. identified Aug 22, 2026, 08:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

  16. identified Aug 22, 2026, 08:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000 PH_SEC: above 50001

  17. identified Aug 22, 2026, 08:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000

  18. identified Aug 22, 2026, 09:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001

  19. resolved Aug 22, 2026, 10:20 PM UTC

    This incident has been resolved.