Xendit experienced a minor incident on August 20, 2026 affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - Other Philippines banks and E-WalletsRemittance Payouts
Update timeline
- identified Aug 20, 2026, 07:30 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000
- identified Aug 20, 2026, 07:40 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_UBP: All amount Other banks and Ewallets: 1-50000
- resolved Aug 20, 2026, 08:30 AM UTC
This incident has been resolved.