Xendit experienced a minor incident on October 6, 2026 affecting Disbursement - BCA and Disbursement - BRI and 1 more component, lasting 8h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 06, 2026, 03:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 250000001-1000000000 BNI: above 250000001
- identified Oct 06, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-1000000000 BNI: All amount
- identified Oct 06, 2026, 04:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: All amount
- identified Oct 06, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Oct 06, 2026, 06:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 50000001
- identified Oct 06, 2026, 06:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 10000-100000000 BNI: 1-9999, above 50000001 BRI: 10000-100000000 Other banks and Ewallets: 50000001-100000000
- identified Oct 06, 2026, 07:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 10000-100000000 BNI: 1-9999, above 100000001
- identified Oct 06, 2026, 08:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Oct 06, 2026, 08:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 50000001
- identified Oct 06, 2026, 08:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Oct 06, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: above 250000001
- resolved Oct 06, 2026, 11:30 PM UTC
This incident has been resolved.