Xendit incident

VIRTUAL_ACCOUNT BANK_TRANSFER Philippines Disruption

Minor Resolved View vendor source →

Xendit experienced a minor incident on April 30, 2026 affecting Virtual Account - BANK_TRANSFER and Electricity Bill, lasting 84d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 12:04 PM UTC
Resolved
Jul 24, 2026, 02:09 AM UTC
Duration
84d 14h
Detected by Pingoru
Apr 30, 2026, 12:04 PM UTC

Affected components

Virtual Account - BANK_TRANSFERElectricity Bill

Update timeline

  1. identified Apr 30, 2026, 12:04 PM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BANK_TRANSFER due to disruption on our partner's end. Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. identified Jun 19, 2026, 04:14 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 24, 2026, 02:09 AM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service