Xendit experienced a minor incident on October 3, 2026 affecting Disbursement - BCA and Disbursement - BNI and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 03, 2026, 05:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-250000000 MANDIRI: 1-250000000 Other banks and Ewallets: 1-250000000
- identified Oct 03, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-9999, 100000001-250000000 MANDIRI: 1-250000000 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Oct 03, 2026, 07:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-9999, 100000001-250000000 Other banks and Ewallets: 1-9999, 100000001-250000000
- resolved Oct 03, 2026, 08:00 PM UTC
This incident has been resolved.