Xendit experienced a minor incident on August 1, 2026 affecting Disbursement - BNI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BNIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Aug 01, 2026, 10:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Aug 02, 2026, 12:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-4999, above 250000001
- resolved Aug 02, 2026, 12:20 AM UTC
This incident has been resolved.