Xendit experienced a minor incident on July 31, 2026 affecting Disbursement - BCA and Disbursement - BNI and 1 more component, lasting 10h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 31, 2026, 03:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Jul 31, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: All amount
- identified Jul 31, 2026, 05:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BNI: All amount
- identified Jul 31, 2026, 05:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: All amount
- identified Jul 31, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-9999, above 100000001
- identified Jul 31, 2026, 06:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, above 100000001 MANDIRI: 10000-50000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Jul 31, 2026, 06:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 10000-50000000 BNI: 1-9999, above 100000001 MANDIRI: 10000-50000000 Other banks and Ewallets: 1-9999, 100000001-250000000
- identified Jul 31, 2026, 07:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Jul 31, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-4999, above 250000001
- identified Jul 31, 2026, 09:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Jul 31, 2026, 09:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BNI: 1-4999, above 250000001
- identified Jul 31, 2026, 09:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- identified Jul 31, 2026, 10:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, above 100000001
- resolved Aug 01, 2026, 01:40 AM UTC
This incident has been resolved.