Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on July 15, 2026 affecting Disbursement - BSI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 03:20 PM UTC
Resolved
Jul 15, 2026, 03:40 PM UTC
Duration
19m
Detected by Pingoru
Jul 15, 2026, 03:20 PM UTC

Affected components

Disbursement - BSIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Jul 15, 2026, 03:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 5000-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

  2. resolved Jul 15, 2026, 03:40 PM UTC

    This incident has been resolved.