Xendit experienced a minor incident on October 17, 2026 affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Oct 17, 2026, 10:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 5000-9999, 100000001-250000000
- resolved Oct 17, 2026, 11:40 PM UTC
This incident has been resolved.