Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on April 27, 2026 affecting Disbursement - Other Indonesia banks and E-Wallets and Remittance Payouts, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 04:00 PM UTC
Resolved
Apr 27, 2026, 04:40 PM UTC
Duration
40m
Detected by Pingoru
Apr 27, 2026, 04:00 PM UTC

Affected components

Disbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Apr 27, 2026, 04:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. CIMB: All amount

  2. identified Apr 27, 2026, 04:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. CIMB: above 5000

  3. resolved Apr 27, 2026, 04:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 10000