Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on June 26, 2026 affecting Disbursement - BSI and Disbursement - Permata and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 02:50 AM UTC
Resolved
Jun 26, 2026, 06:40 AM UTC
Duration
3h 50m
Detected by Pingoru
Jun 26, 2026, 02:50 AM UTC

Affected components

Disbursement - BSIDisbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Jun 26, 2026, 02:50 AM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BSI: 1-4999

  2. identified Jun 26, 2026, 06:20 AM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

  3. identified Jun 26, 2026, 06:30 AM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999

  4. resolved Jun 26, 2026, 06:40 AM UTC

    This incident has been resolved.