Xendit experienced a minor incident on June 23, 2026 affecting Disbursement - BCA and Disbursement - BRI and 1 more component, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 23, 2026, 12:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- identified Jun 23, 2026, 01:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 PERMATA: 1-4999, above 250000001
- identified Jun 23, 2026, 02:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000 PERMATA: 1-4999, above 250000001
- identified Jun 23, 2026, 03:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- identified Jun 23, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-250000000 MANDIRI: 5000-250000000 PERMATA: All amount Other banks and Ewallets: 1-250000000
- identified Jun 23, 2026, 04:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-250000000 BRI: 10000-100000000 MANDIRI: 5000-250000000 PERMATA: All amount Other banks and Ewallets: 1-250000000
- identified Jun 23, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 5000-250000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-250000000
- identified Jun 23, 2026, 06:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 5000-250000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-250000000
- identified Jun 23, 2026, 08:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 5000-250000000 BNI: 1-9999, 100000001-250000000 MANDIRI: 5000-250000000 PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-250000000
- identified Jun 23, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-4999 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Jun 23, 2026, 09:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-4999, 5000-9999, 100000001-250000000 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Jun 23, 2026, 09:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-4999 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Jun 23, 2026, 09:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-4999, 5000-9999, 100000001-250000000 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Jun 23, 2026, 10:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Jun 24, 2026, 08:00 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- identified Jun 24, 2026, 01:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 PERMATA: 1-4999, above 250000001
- identified Jun 24, 2026, 02:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000 PERMATA: 1-4999, above 250000001
- identified Jun 24, 2026, 03:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- identified Jun 24, 2026, 04:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 5000-250000000 MANDIRI: 5000-250000000 PERMATA: All amount Other banks and Ewallets: 5000-250000000
- identified Jun 24, 2026, 04:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 5000-250000000 BRI: 10000-100000000 MANDIRI: 5000-250000000 PERMATA: All amount Other banks and Ewallets: 5000-250000000
- identified Jun 24, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 5000-9999, 100000001-250000000 MANDIRI: 5000-250000000 PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 5000-9999, 100000001-250000000
- identified Jun 24, 2026, 08:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 5000-9999, 100000001-250000000 MANDIRI: 5000-250000000 PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 5000-9999, 100000001-250000000
- identified Jun 24, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- identified Jun 24, 2026, 09:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 5000-9999, 100000001-250000000 PERMATA: 1-4999, above 250000001
- identified Jun 24, 2026, 10:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001
- resolved Jun 25, 2026, 03:40 AM UTC
This incident has been resolved.