Xendit experienced a minor incident on October 12, 2026 affecting Disbursement - BSI and Disbursement - Permata and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BSIDisbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Oct 12, 2026, 06:40 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-9999, above 100000001 Other banks and Ewallets: 1-250000000
- resolved Oct 12, 2026, 06:50 AM UTC
This incident has been resolved.