Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on May 22, 2026 affecting Disbursement - Other Indonesia banks and E-Wallets and Remittance Payouts, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 02:00 PM UTC
Resolved
May 22, 2026, 05:10 PM UTC
Duration
3h 9m
Detected by Pingoru
May 22, 2026, 02:00 PM UTC

Affected components

Disbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified May 22, 2026, 02:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 250000001

  2. identified May 22, 2026, 03:40 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 100000001

  3. identified May 22, 2026, 04:00 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. CIMB: above 10000

  4. resolved May 22, 2026, 05:10 PM UTC

    This incident has been resolved.