Xendit incident

VIRTUAL_ACCOUNT BRI Indonesia Disruption

Minor Resolved View vendor source →
Started
Apr 22, 2026, 10:44 AM UTC
Resolved
Apr 22, 2026, 11:00 AM UTC
Duration
15m
Detected by Pingoru
Apr 22, 2026, 10:44 AM UTC

Affected components

Virtual Account - BRI

Update timeline

  1. identified Apr 22, 2026, 10:44 AM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

  2. resolved Apr 22, 2026, 11:00 AM UTC

    Dear Customers, This incident has been resolved. Sincerely, Xendit customer service

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