Xendit experienced a minor incident on May 16, 2026 affecting Disbursement - BSI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BSIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified May 16, 2026, 04:50 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BSI: 1-9999, 100000001-250000000
- identified May 16, 2026, 05:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BSI: 1-9999, 100000001-250000000
- resolved May 16, 2026, 05:30 AM UTC
This incident has been resolved.