Xendit experienced a minor incident on May 15, 2026 affecting Disbursement - BSI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 15, 2026, 03:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BSI: 1-250000000
- identified May 15, 2026, 04:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BSI: 1-250000000
- identified May 15, 2026, 06:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BSI: 1-9999, 100000001-250000000
- resolved May 15, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BSI: 1-9999, 100000001-250000000