Xendit experienced a major incident on May 6, 2026 affecting Dashboard and Dashboard Withdrawals and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardDashboard WithdrawalsOnboardingAutowithdrawalBatch DisbursementsPayment LinksBanking as a ServiceTopup
Update timeline
- identified May 06, 2026, 10:55 AM UTC
Dear Customers, We are investigating an issue that may cause some users to experience intermittent failures when accessing https://dashboard.xendit.co. We are working to find a resolution as soon as possible. Warm regards, Xendit Customer Support
- resolved May 06, 2026, 11:49 AM UTC
Dear Customers, We have rectified the earlier issue. The dashboard should be fully operational. Warm regards, Xendit Customer Support