Xendit incident

Delays and failures on MYR withdrawals

Notice Resolved View vendor source →

Xendit experienced a notice incident on October 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 07:30 AM UTC
Resolved
Oct 15, 2026, 07:30 AM UTC
Duration
—
Detected by Pingoru
Oct 15, 2026, 07:30 AM UTC

Update timeline

  1. resolved Oct 15, 2026, 09:19 AM UTC

    Dear Customers, Since 3:30 PM GMT+8 on 14 October, MYR withdrawals have been failing due to an issue with one of our banking partners. We have routed MYR withdrawals through our backup partner, and new withdrawals are now completing successfully. Withdrawals created between 3:30 PM GMT+8 on 14 October and 5:00 PM GMT+8 on 15 October that remain in PENDING status are currently being reconciled. We expect all affected withdrawals to be reconciled by 16 October. Withdrawals created after 5:00 PM GMT+8 on 15 October are not affected. We apologize for the inconvenience and appreciate your patience.