Xendit experienced a minor incident on October 14, 2026 affecting Disbursement - BSI and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BSIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Oct 14, 2026, 01:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BSI: 1-9999, 100000001-250000000
- resolved Oct 14, 2026, 02:20 PM UTC
This incident has been resolved.