Xendit experienced a minor incident on October 13, 2026 affecting Disbursement - BSI and Disbursement - Permata and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - BSIDisbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Oct 13, 2026, 07:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. PERMATA: 1-7999, above 100000001 Other banks and Ewallets: 1-9999, 100000001-250000000
- resolved Oct 13, 2026, 07:20 AM UTC
This incident has been resolved.