Xendit experienced a minor incident on October 2, 2026 affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 02, 2026, 12:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- identified Oct 02, 2026, 12:40 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount
- identified Oct 02, 2026, 01:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- identified Oct 02, 2026, 01:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount
- identified Oct 02, 2026, 01:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- resolved Oct 02, 2026, 01:30 PM UTC
This incident has been resolved.