Xendit experienced a minor incident on October 1, 2026 affecting Disbursement - Permata and Disbursement - Other Indonesia banks and E-Wallets and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts
Update timeline
- identified Oct 01, 2026, 11:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. PERMATA: 8000-10000000
- identified Oct 01, 2026, 11:10 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: All amount
- resolved Oct 01, 2026, 11:20 PM UTC
This incident has been resolved.