Xendit experienced a minor incident on October 1, 2026 affecting Disbursement - BRI and Disbursement - BSI and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 01, 2026, 03:20 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Oct 01, 2026, 04:30 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BRI: 1-9999, above 100000001 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Oct 01, 2026, 05:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BRI: All amount PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Oct 01, 2026, 05:40 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BRI: 1-9999, above 100000001 PERMATA: 1-4999, above 250000001 Other banks and Ewallets: 1-4999
- identified Oct 01, 2026, 06:00 AM UTC
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BRI: 1-9999, above 100000001
- resolved Oct 01, 2026, 06:40 AM UTC
This incident has been resolved.