Xendit incident

Payouts Disruption in Indonesia

Minor Resolved View vendor source →

Xendit experienced a minor incident on September 27, 2026 affecting Disbursement - BCA and Disbursement - Permata and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 09:10 PM UTC
Resolved
Sep 27, 2026, 09:20 PM UTC
Duration
10m
Detected by Pingoru
Sep 27, 2026, 09:10 PM UTC

Affected components

Disbursement - BCADisbursement - PermataDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Sep 27, 2026, 09:10 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BCA: 1-4999 PERMATA: 1-4999, above 250000001

  2. resolved Sep 27, 2026, 09:20 PM UTC

    This incident has been resolved.